Terms of Service

Effective Date: 12/9/2025
Website: https://stepnguard.com
Company: Step N Guard

Welcome to stepnguard.com. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using our website, placing an order, or interacting with any content or services from Step N Guard, you agree to be bound by these Terms of Service and all applicable laws. If you do not agree, please do not use this site.

2. Eligibility

You must be at least 18 years old (or the age of majority in your area) to place an order on our website. By purchasing from us, you confirm that the information you provide is accurate and complete.

3. Products and Availability

We strive to display accurate product descriptions, specifications, and availability. However:

  • Colors, materials, and images may vary slightly based on your device.

  • Product availability may change at any time.

  • We reserve the right to discontinue or modify products without notice.

All products are intended to be installed and used as described. Improper installation may void warranties.

4. Pricing and Payments

All prices on the site are listed in U.S. dollars unless otherwise stated.

By purchasing from Step N Guard, you agree that:

  • Prices may change without notice.

  • We may correct pricing errors at any time.

  • You authorize our payment processor to charge the full order amount, including taxes and shipping (if applicable).

We use secure third-party payment processors and do not store full credit card details.

5. Order Acceptance and Cancellations

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities

  • Contact you for verification or additional information

If we cancel an order after payment has been processed, we will issue a refund to your original payment method.

6. Shipping

Shipping timelines are estimates and may vary due to carrier delays or factors outside our control.

Once an order has shipped:

  • Risk of loss transfers to you

  • Tracking information will be provided

  • Delivery issues should be reported promptly

A separate Shipping Policy may apply if included on the website.

7. Returns and Refunds

Our return policy states:

  • Items must be unopened, unused, and returned within 30 days of purchase

  • Installed items are not eligible for return

  • Customer is responsible for return shipping costs

  • Refunds are issued to the original payment method

Please refer to our full Return Policy on the website for details.

8. Warranty Disclaimer

Except where explicitly stated, Step N Guard provides its products “as is” and disclaims all warranties, express or implied, including:

  • Fitness for a particular purpose

  • Merchantability

  • Non-infringement

Any warranties provided (such as our product warranty) are described separately and apply only if terms are met.

9. Limitation of Liability

To the fullest extent allowed by law, Step N Guard is not liable for any damages arising from:

  • Improper installation or misuse of our products

  • Loss of profits, data, revenue, or business

  • Personal injury or property damage

  • Delays, shipping issues, or website downtime

Our total liability will never exceed the amount you paid for the product involved in the claim.

10. User Accounts

If you create an account on our site:

  • You are responsible for keeping your login credentials secure

  • You agree not to share your account login with others

  • You must notify us immediately if you suspect unauthorized access

We may suspend or delete accounts that violate these terms.

11. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, disrupt, or interfere with site functionality

  • Copy or misuse any content, images, or intellectual property

  • Submit false, misleading, or fraudulent information

Violation of these rules may result in legal action or account termination.

12. Intellectual Property

All content on stepnguard.com—including text, logos, product images, videos, and designs—is the property of Step N Guard and protected by copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, or use any content without written permission.

13. Third-Party Services

Our website may link to or integrate tools from third-party services (e.g., payment processors, analytics platforms). We are not responsible for their content, policies, or actions.

Your use of third-party services is governed by their terms.

14. Privacy

Your use of the site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

15. Termination

We may suspend or terminate your access to the website at any time for:

  • Violations of these Terms

  • Fraudulent or abusive behavior

  • Legal compliance reasons

You may also stop using the website at any time.

16. Governing Law

These Terms are governed by and interpreted under the laws of the State of Idaho, without regard to conflict-of-law rules.

Any disputes will be resolved in the appropriate courts of Idaho.

17. Changes to These Terms

We may update or modify these Terms at any time.
When we do, we will revise the effective date at the top of this page.

Continued use of the website after changes means you accept the updated Terms.

18. Contact Us

For questions regarding these Terms of Service, contact us:

Step N Guard
Email: info@stepnguard.com