Privacy Policy

 

Effective Date: 12/9/2025

Thank you for visiting stepnguard.com, operated by Step N Guard.
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

Personal Information You Provide

When you place an order, create an account, or contact us, we may collect:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers; we do not store full credit card details)

  • Account login details (if applicable)

  • Information submitted through contact forms or customer support

Automatically Collected Information

When you visit our site, we automatically collect:

  • IP address

  • Browser type and device information

  • Usage data (pages viewed, time on site, referring URLs)

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders

  • Communicate about order status, account details, and customer support

  • Improve our website performance and user experience

  • Send marketing emails or promotions if you choose to opt in

  • Prevent fraud and ensure security

  • Comply with legal or tax obligations

3. Sharing Your Information

We only share your information with trusted third-party service providers that help us operate our business, including:

  • Payment processors (e.g., Shopify Payments)

  • Shipping carriers

  • Analytics tools (e.g., Google Analytics)

  • Email marketing platforms (if applicable)

We do not sell or trade your personal information to third parties.

Information may also be shared if required by law, regulations, or legal processes.

4. Cookies and Tracking Technologies

We use cookies to:

  • Keep items in your shopping cart

  • Remember your preferences

  • Analyze site traffic

  • Improve marketing relevance

You can adjust cookie settings in your browser. However, disabling cookies may affect website functionality.

5. Data Retention

We retain your information only as long as necessary to:

  • Process your orders

  • Provide customer service

  • Comply with legal and accounting obligations

You may request that we delete your data at any time (see Section 7).

6. Data Security

We use standard security measures to protect your data, including:

  • Encrypted website browsing (HTTPS)

  • Secure payment processing

  • Limited employee access to customer information

While we take reasonable precautions, no method of data transmission is 100% secure.

7. Your Rights and Choices

Depending on your location and applicable law, you may:

  • Request access to the personal data we hold

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Disable cookies through your browser

To make a request, email us at: info@stepnguard.com

8. Children’s Privacy

We do not knowingly collect information from children under 13.
If we become aware that a child has submitted information, we will delete it promptly.

9. International Users

If you access our website from outside the United States, please note that your data may be transferred to and processed in the U.S.

10. Changes to This Privacy Policy

We may update this policy from time to time.
Changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Step N Guard
Email: info@stepnguard.com