Warranty

Step N Guard 5-Year Limited Warranty

What This Warranty Covers:

This warranty covers any defects in materials or workmanship of the Step N Guard product for a period of five (5) years from the date of purchase.

What This Warranty Does NOT Cover:

This warranty does not cover damage resulting from:

• Misuse or abuse of the product.
• Incorrect installation, including failure to follow the provided instructions.
• Exceeding the product's weight limit of 300 lbs.
• Normal wear and tear, including scratches, dents, or cosmetic issues.

Our Responsibility:

If a defect is confirmed, we will, at our discretion, either repair or replace the defective part or the entire product.

How to Make a Warranty Claim:

To submit a warranty claim, please contact our customer service team at customerservice@stepnguard.com and provide the following:

• Your proof of purchase.
• A description of the issue.
• Photos or videos of the defect.

You may also fill out the form below for any questions.